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FAQ's
Free counters provided
What length necklace do I need? TOP
Here is a chart to give you an idea of what length necklace you may want.
There is a $2.00 charge for any length over 20".
When will my order ship? TOP
All items are handcrafted upon receiving your order...
Please allow 7-14 days for your order to be crafted and shipped.
You will receive an email with tracking number once your item ships.
Custom Orders will take longer,
Please allow 2-4 weeks for custom orders. How much will shipping cost? TOP
I offer Free First Class shipping in the USA and Canada!
Free Shipping only applies to orders sent to the continental United States only. Orders going to Alaska, Hawaii, Guam, Puerto Rico, APO & FPO addresses may be subject to additional fees. What is your shipping method? TOP
I ship almost all packages USPS First Class Mail.
Please contact me if you would like a faster service. What is your Return Policy? TOP
~100% GUARANTEE~
I have been designing jewelry and painting for 20 something years...
I guarantee ALL of my work & I want you to Love your Purchase!!!
If you are not happy ...
Please Contact me....
and return within 7 days
using Insurance and Delivery Confirmation.
I will refund your money! (minus any shipping costs)
Will you design a Custom Jewelry piece for me? TOP
Yes!
I love to do custom orders.....
Let me know if you would like something
designed special for you! What type of payments do you accept? TOP
We accept all major Credit Cards.
We also accept PayPal payments, and echecks through PayPal.
If you would like to pay with a personal check directly to us,
Do you offer Gift Wrapping? TOP
All Jewelry is packaged in a gift box...
ready for giving... or keeping for yourself!
Can you ship a gift to someone for me? TOP
Yes, be sure and include the address as the shipping address,
and add a note to me telling me what you want written on the gift card. How long will the Shopping Cart hold my items? TOP
The Shopping Cart will hold your items for 2 hours
and then it will empty itself.
I wish that I could change this setting,
but it is built into my webhost.
If you find that you need longer than the cart allows,
feel free to email me the items that you wish to purchase,
and I will then send you a PayPal invoice.
Also be sure that you have your browser set to accept cookies from this site in order for the cart to hold your items. Do you sell Wholesale? TOP
I sell wholesale to qualified Retailers.
Do you ship Internationally? TOP
At this time I ship within the USA, Canada, Netherlands and Australia.
I will be adding other countries soon.
Please feel free to contact me if you would like to inquire about shipping to your country.
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